Legal notice and privacy policy

1. Company details

Website owner: FULLSAT VNG SL

Spanish tax ID (CIF): B75429530

Trading name: Técnico de Neveras Barcelona

Activity: repair and servicing of domestic appliances, commercial refrigeration, air conditioning and boilers.

Registered address: Carrer del Doctor Zamenhof, 1, bajos 3, 08800 Vilanova i la Geltrú, Barcelona, Spain.

Contact: info@tecnicodeneveras.barcelona — Tel. 931 81 94 81

Domain: tecnicodeneveras.barcelona

2. Terms of use

Accessing and using this website implies acceptance of these terms. Users undertake to make lawful and careful use of the information published, and not to use it for purposes contrary to the law, good faith or public order.

The owner reserves the right to modify the presentation, configuration and content of the website at any time and without prior notice.

The technical information published on this site is general guidance only. It does not replace an on-site diagnosis by a qualified engineer or the appliance manufacturer's instructions.

3. Intellectual property

The contents of this website (text, images, design and code) belong to FULLSAT VNG SL or are used with the appropriate authorisation. Reproduction, distribution or modification without express authorisation is prohibited, other than for personal and private use.

4. Data protection (GDPR)

Data controller: FULLSAT VNG SL, CIF B75429530, Carrer del Doctor Zamenhof, 1, bajos 3, 08800 Vilanova i la Geltrú, Barcelona, Spain. Contact: info@tecnicodeneveras.barcelona, Tel. 931 81 94 81.

Purposes of processing:

• Responding to enquiries and quote requests submitted through the forms on this site.
• Providing the technical service contracted, including issuing quotes, delivery notes and invoices.
• Sending communications about the status of the contracted service.
• Ensuring compliance with the terms of use and applicable legislation.

Legal basis: the data subject's consent (Article 6(1)(a) GDPR) for information requests, and performance of a contract or pre-contractual measures (Article 6(1)(b) GDPR) for service delivery. Retention of invoicing data is based on compliance with legal obligations (Article 6(1)(c) GDPR).

Retention period: data is retained for the duration of the commercial relationship and thereafter for the periods required by Spanish tax and commercial legislation. Enquiries that do not result in a contract are deleted once dealt with.

Recipients: data is not shared with third parties except where legally required. Data may be processed by the hosting and email providers necessary to deliver the service, with whom the corresponding data processing agreements are in place.

Your rights: you may exercise your rights of access, rectification, erasure, objection, restriction of processing and portability by writing to info@tecnicodeneveras.barcelona, stating which right you wish to exercise. You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you believe the processing does not comply with the regulations.

Accuracy of data: users warrant that the data provided is accurate and undertake to notify any changes, and are solely responsible for any inaccuracy or falsity in the data supplied.

5. Commercial communications

In accordance with Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE), we do not send unsolicited bulk email. We only send communications to those who have previously authorised them, and always with the option to unsubscribe at any time.

6. Cookies

This website does not use analytics, personalisation or advertising cookies. Nor does it use third-party tracking cookies.

The map on the contact page is served by OpenStreetMap, which does not install tracking cookies in your browser.

7. Governing law

These terms are governed by Spanish law. For any dispute arising from the use of this website, the parties submit to the courts having jurisdiction under the applicable consumer protection legislation.